Shipping Policy

We want your Niesha Collagen Plumping Balm Stick to arrive quickly and safely. Here's everything you need to know about our shipping process.

Processing Time

All orders are processed within 1–2 business days of purchase. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Times

• Standard Shipping (US): 6–10 business days
• Expedited Shipping (US): 5–8 business days
• International Shipping (CA, UK & others): 7–14 business days

Shipping Rates

Shipping rates are calculated at checkout based on your location and selected shipping method. We offer free standard shipping on qualifying orders — check your cart for eligibility.

Order Tracking

Once your order ships, you'll receive a confirmation email with a tracking number. You can use this to monitor your delivery via our Track Order page.

International Orders

We ship to the US, Canada, and the UK. Please note that international orders may be subject to customs duties and import taxes, which are the responsibility of the customer.

Lost or Damaged Packages

If your order arrives damaged or goes missing, please contact us within 7 days of the expected delivery date via our Contact page and we'll make it right.